OF

L I G H T

GLOBAL TELESCOPE BROKERS ®

A Division Of Instruments Of Light

New And Refurbished

If you can't locate it or obtain it, contact us with your equipment needs. International
customers are most welcome. From the smallest item on up, we will endeavor to locate it for you.
No telescope to big or to small, give us a call. You will not be disappointed.

ORDERING
Instruments Of Light also welcomes your international business. We deal with non domestic U.S.A. customers and suppliers on a daily
basis and are confident of our ability to deliver anywhere in the world (within reason). Please feel free to email or call regarding
your desired item(s). We will then email you a price quote for the item or items requested.

Attention Prospective International Customers
Purchases that are sent to international customers may be subject to importation taxes and/or VAT charges in the country of
final desination. Global Telescope Brokers will not be held responsibile for any importatation taxes and/or VAT charges incurred
by the international purchaser in the country of final destination. All importation taxes and/or VAT charges are the sole
responsibility of the international purchaser. We advise the propective international customer to investigate with their local tax
authorities what charges may be levied by their government prior to the placing of an order with Global Telescope Brokers.

FREIGHT FEES
In the past, we've worked hard at providing accurate door to door freight fees along with our product price estimates.
However, the complexity of establishing an accurate fee to ship myriad items to locations all over the world, using the
many transport methods available (USPS Priority Mail International®, FedEx, UPS, DHL, EMS Airmail, Surface Mail
etc.), has proved this policy to be, after long practice, inefficient for us.

                                                                            
SHIPMENT
Our preferred method of shipment is via USPS Priority Mail International®, UPS, FedEx or any other shipping method you may
prefer. We can also ship either freight fees collect (to businesses but not to individuals, due to shipping company policies). We
are also happy to have a shipping company of your choice pick up your items at our dock, for forwarding to you per your
directions. We can also advise you on the particulars of various methods of shipment.

                                                         

CREDIT CARD & BANK DRAFT PAYMENT
We accept payment for merchandise via credit card through PayPal.
Bank drafts must be payable through a U.S. bank and have the 9 digit routing number imprinted at the bottom of the draft. Drafts not
meeting  these requirements will be returned. Customs invoice and documentation is included. Drafts must clear prior to shipping of
merchandise. We only ship via carriers with tracking capability such as  United Parcel Service and USPS Priority Mail. We cannot
ship via standard air post. Shipping quote available upon request.

PAYPAL
For online payment, we recommend and prefer PayPal. Our PayPal account is under the email address:
frederick@instrumentsoflight.com
Please email us with a list of your desired items and we will send you a billing estimate back via email. We can also send you
a PayPal billing statement for your order total that will also include instructions on how to set up your own PayPal account,
in the event you do not have one.

PAYMENT BY BANK TRANSFER
We can also accept payments via international wire transfer, directly to our bank account. However, this requires billing you
an extra fee of  US $20.00 on top your order total, to cover our bank's costs for wire transfer services. All fees incurred on
the purchaser's side to make this transfer would also have to be borne by the customer. Bank account information will be
provided once an order has been confirmed. For this reason, we again recommend PayPal for online payments.

WARRANTIES
Items shipped internationally will be sent immediately (based on availability) upon receipt of full payment to our PayPal account, or to
our bank in the event of a wire transfer. All new products purchased from Instruments Of Light carry the original (local U.S.A.) warranty.
In the event of a problem we will honor this warranty on condition that the customer prepay freight for the item back to us. The length
of new product warranties are generally one year. As a protection for our international customers and due to the hassle of returning items
from international customers, we make it a point to check your purchase for proper operation before shipment. So far, we have been
fortunate in experiencing few problems with items shipped internationally.

PROBLEMS-SOLVING
Your satisfaction is very important to us, regardless of domestic United States or international orders. In the event of dissatisfaction or
finding that the item does not meet your needs, etc., we can offer you either a full refund of your purchase price minus bank wire transfer
fees, provided the item is sent back to us freight prepaid in brand new condition. Or, if you prefer, an exchange may also be acceptable.
Items returned in non brand new condition will be pro-rated for refund purposes. In case of easily discernible damage, a refund may
not be possible and proper action in such situations will be determined on a case by case basis. At any rate, in the event of problems,
we will deal with you as promptly, politely and as non-bureaucratically as possible.

PRODUCT MANUALS
Please be aware that some manuals for products purchased in foreign countries will be written in the language of the manufacturing
country and we do not provide translations of these manuals as a standard item. A translation could be provided as an optional service
but this can get VERY expensive. Please let us know if you have any concerns in this department. Many companies now have manuals
on their respected websites that may be downloaded free of charge.

USED ITEMS
We are sometimes able to supply interesting and rare used and spot items to local and international clients. Schmidt cameras, rugged
locally made equatorial mounts, fluorite refractors, etc. Please send us your requirements. Though we cannot promise delivery in the
case of a used item, we will do our best to locate it or an equivalent for you.

USED ITEM WARRANTIES
We sell used items in "AS-IS" condition and do not warrant them. Still, we refurbish and check these items for proper functioning prior to
shipping. In many cases, however (for example, Schmidt cameras etc.), it is not possible for us to be thorough. By obtaining an optional
factory overhaul/tune-up, if available, it is then possible to be certain of proper operation with the warranty to backing this up. Of course,
items that are out of production or where the manufacturer is no longer in business, such refurbishment may not be possible. In any event,
if an item is returned to us freight prepaid, we will attempt to make arrangements for repair/adjustment as needed on a cost plus basis.
No refunds on used items.

CONTACT US WITH YOUR REQUIREMENTS

Let us place our combined 86 years of experience in the field of amateur and professional astronomy at your disposal.

Frederick N. Ley, F.R.A.S.
frederick@instrumentsoflight.com
Telephone: +30 (210) 721-7616 EET (GMT +2)

OR

Instruments Of Light
906 West Lancaster Boulevard
Lancaster, California 93534-2306
United States of America
 

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